Before Shipping :

If the order or the item(s) that you want to cancel have yet to be shipped, you can place a cancel request by writing to our customer support team at info@nxtgenekart.com

Post Shipping :

Orders already shipped cannot be canceled at source, to know more please get in touch with our Customer Support team at info@nxtgenekart.com

Please ensure safe packing as we cannot offer refunds on items that are damaged from return shipping. Once we receive the product(s) back and verify its packaging/condition and post our examination the refund will be processed within 7 – 10 business days

Cancellation/shipping charges may be applicable.